ADVENTURES IN WONDERLAND
TERMS & CONDITIONS: THIRTY SECONDS TO MARS

Package details and tour production subject to change without notice. Tickets purchased with VIP packages will be distributed on the day of the event at check-in. Your merchandise items that are included in the package will be available for pickup at the venue the day of the show at the designated VIP check in location (or other designated location at the venue). Pick up on the date of the event only. CHECK-IN LOCATION & TIME INFORMATION WILL BE EMAILED OUT BY confirmation@adventuresinwonderland.com 3-5 DAYS PRIOR TO THE DAY OF THE SHOW. Please check your spam folder! If you have not received this 3 days before the show, contact us immediately (confirmation@adventuresinwonderland.com). This information will also be posted on thirtysecondstomars.com 3 days prior to the show. All packages are NON-REFUNDABLE, NON-TRANSFERABLE and NON-EXCHANGEABLE. All sales are final. You must bring a valid PHOTO ID matching the PURCHASER NAME on this order. Those who cannot present a photo ID matching the PURCHASER name on the order will be turned away. VIP package holders are responsible for ensuring contact details (attendee's name, email address, etc.) provided at checkout are correct and current. Refunds will not be permitted if incorrect information prohibits your entry. VIP package holders may be required at check-in well before doors open or even post show. Refunds will not be permitted if the designated check-in time is missed. UPGRADES: You must have a valid concert ticket to the show in order to attend MARS VIP. You may be required to sign a waiver & release of liability. If you have any questions regarding your order or have not received your confirmation email, please email info@adventuresinwonderland.com. Please note this offer is not valid if this ticket was purchased via Fan to Fan Resale. Thirty Seconds to Mars VIP Packages CANNOT BE RESOLD OR TRANSFERRED. All package elements will be rendered invalid if resold or transferred. Please check with the venue directly for any age restrictions. COVID: Adventures in Wonderland must abide by the guidelines and restrictions of each country and must comply with those requirements. If you have ACCESSIBLE needs: please email our customer service representatives as soon as you have placed your order, and we will do our best to accommodate your needs based on availability.