Live Nation regrets to announce that Metallica’s 2019 Australia & New Zealand tour will not go ahead.
We are working with Metallica to secure a new tour period and will make a further announcement as soon as possible.
Ticket refund arrangements are as follows:
TICKETMASTER NZ (AUCKLAND)
Tickets booked online or over the phone with a credit card, will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact the Ticketmaster Customer Service Team here requesting a refund with your bank account details. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.